Answer

How do I send faxes using my e-mail?

How do I send faxes from my e-mail account?

Before you get started, make sure that the e-mail address from which you are sending is your Contact Email Address on file for your account (located in My Settings > Personal Information):

If you want to send a fax from an e-mail that is not your Contact Email Address, you will need to add it to the Trusted E-mail Addresses list by clicking My Settings> Fax Settings:

Now, simply follow these steps:

1. Open your e-mail account to compose a message.

2. Enter the fax machine's 10 digit phone number in the To: field followed by "@rcfax.com":

To send a fax to an International number, enter (+) and the country code, followed by the phone number in the To: field followed by "@rcfax.com":

To send to multiple fax machines, enter each number in the To: field:

 

Note:

If you intend to send your fax to 50 or more recipients, enter all of the recipients' 10 digit phone numbers in the To: field followed by "@rcfaxbroadcast.com".

3. Next, enter the Cover Page text into the Subject field.  

NOTE: Text entered in the body of the e-mail is not displayed on the cover page.

If you do not want to include a Cover Page make sure your Subject field is empty, then go to My Settings > Fax Settings and select "Do not use Cover Page if Subject is empty ":

4. Now attach the document(s) you want to fax ( click here for a list of supported file types) and click Send.  Your document is on its' way!

NOTE: The method for attaching multiple files to your fax will vary on your e-mail client, but in most instances the program will let you select multiple files from a folder by holding the CTRL button when you click on additional files to add. In the case that you wish to add additional files from other folders, then simply add your original file and then repeat the process until you have added all of your desired files.

Cover Page Tips when Faxing from E-mail:

• Over a dozen Cover Page styles can be selected on the My Settings > Fax Settings page.
• The From information (name, address, etc.) listed on your cover page will populate using the Personal Information (My Settings > Personal Information) associated with your account/extension.
• To select the Caller ID used when sending faxes, go to My Settings > Caller ID Setup and select your desired Caller ID in the Send Fax / FaxOut / E-mail to Fax row:

 

Click Here to watch a short Video to learn more about RingCentral Faxing.